Insurance
Doxoft in Insurance Applications
Today, after selling the product, one has to perform all presales and postsales services from application forms to damage payments quickly and at a low cost level. Staff difficulty in finding the documents, the archives in the other buildings and growing files with ever-increasing news, intelligence and documents are the elements directly affecting the productivity.
Insurance companies are using Doxoft in order to re-engineer their "businesses" and "processes". They share the corporate documents with regional offices, agencies, partnering institutions and customers on the web. All those become a part of the processes through web.
In this way, the companies selling at a lower cost, making the damage payments more effectively and reducing the costs acquiring market share from their competitors. Agency and customer satisfaction increase, and retention is achieved. Sharing and marketing costs are reduced.
Some of the services offered by Doxoft to insurance companies;
- Offer process automation can be managed through the system along with the related documents.
- Policy preparation process automation can be managed through the system along with the related documents.
- In damage payments for both health insurance and life insurance, the challenge to find the documents in the archives is overcome.
- Marketing forms, query forms, application forms and policy forms are transferred from regional offices and agencies to the headquarters and they can be used quickly after processed with OCR/ICR.
- System users can report technical support requirements about all their core software, hardware or secondary software to the IT support department by using Doxoft’s electronic forms in workflows.
Examples of documents to be managed by Doxoft;
- Industry reports
- Announcements,bulletins,internal correspondences
- Correspondences with agencies and partnering institutions
- Credit analysises and reports, etc.
- Policies
- Electronic versions of the documents to be stored legally
- Product and action plans
- Customer information and documents
- Offers
- Request forms for annual leave, advance payment, vehicle and materials
- Training reports
- Licences and permits